Call or Text: (480) 319-7769

Terms of Service

Effective Date: 2/1/2026

Terms of Service

Welcome to https://frozencactusair.com/ (the “Website”), operated by Frozen Cactus Air Conditioning & Heating, LLC (“Company,” “we,” “us,” or “our”).

By accessing or using this Website, you agree to the following Terms of Service. If you do not agree, please do not use this Website.

1. Use of Our Website

You agree to use this Website only for lawful purposes. You may not:

We reserve the right to restrict or terminate access for misuse.

2. Services Disclaimer

Frozen Cactus Air Conditioning & Heating, LLC provides HVAC installation, repair, and maintenance services in Mesa, Arizona and surrounding areas.

Submitting a contact form or booking request does not guarantee service availability. All services are subject to scheduling, confirmation, and written agreement.

Estimates provided online or via phone are informational and not binding unless confirmed in writing.

3. Payments & Billing

We do not process payments directly through this Website.

Invoices and payments are handled through our business management platform (Business Genie) or other approved systems.

Payment terms will be outlined in your service agreement or invoice.

4. Intellectual Property

All Website content including:

Is the property of Frozen Cactus Air Conditioning & Heating, LLC and may not be copied, reproduced, or distributed without written permission.

5. SMS Marketing & Text Messaging Terms

Frozen Cactus Air Conditioning & Heating, LLC may use text messaging (SMS) to communicate with customers regarding appointments, service updates, billing notifications, and promotional offers.

By providing your phone number and opting in to receive text messages, you agree to the following terms:

1. Consent to Receive Text Messages

By submitting your phone number through our Website, contact forms, booking forms, or other communication methods, you provide express written consent to receive automated and non-automated text messages from Frozen Cactus Air Conditioning & Heating, LLC.

Consent is not a condition of purchase.

2. Types of Messages You May Receive

You may receive:

Message frequency may vary depending on your interaction with us.

3. Message & Data Rates

Message and data rates may apply according to your mobile carrier’s plan.

Frozen Cactus Air Conditioning & Heating, LLC is not responsible for any charges incurred from your mobile carrier.

4. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by:

After you send “STOP,” you may receive a final confirmation message. No further messages will be sent unless you opt in again.

For assistance, reply HELP to any message.

5. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

6. Data Use & Privacy

Information collected through SMS communications is subject to our Privacy Policy.

We do not sell or rent your mobile phone number to third parties.

7. Eligibility

You must be at least 18 years old or have the consent of a parent or legal guardian to receive SMS communications from us.

6. Third-Party Links

Our Website may contain links to third-party websites (such as social media platforms).

We are not responsible for the content, policies, or practices of third-party websites.

7. Limitation of Liability

To the fullest extent permitted by law:

Frozen Cactus Air Conditioning & Heating, LLC shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of this Website.

We do not guarantee that the Website will always be available, error-free, or secure.

8. No Warranties

This Website is provided “as is” and “as available.”

We make no warranties, express or implied, regarding:

9. Indemnification

You agree to indemnify and hold harmless Frozen Cactus Air Conditioning & Heating, LLC from any claims, damages, or expenses arising from your misuse of the Website.

10. Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to conflict of law principles.

Any disputes shall be resolved in the courts located in Arizona.

11. Changes to These Terms

We may update these Terms at any time. Continued use of the Website after updates constitutes acceptance of the revised Terms.

12. Contact Information

Frozen Cactus Air Conditioning & Heating, LLC
E El Moro Ave
Mesa, AZ 85204
Email: info@frozencactus.com
Phone: (480) 269-1565